Head Waiter

Ensuring a pleasant and swift service for the guests approaching the restaurant by a call, online inquiry or a visit. Coordinating the bar/kitchen/pastry orders in an efficient manner in order to deliver the memorable experience to the guests by satisfying their needs on time and with no disturbance. Providing the most updated menu offers along with the best options for guests’ selection and consumption within the restaurant premises or via online inquiry.

Duties & Responsibilities

Greeting the guests in the most pleasant manner and escorting to the best available table;

Introducing the menu with its best offers and taking the order according to the guest’s preferences with the full knowledge of the ingredients, prices and presentation;

Serving the drinks/cakes/food according to the taken order;

Ensuring the restaurant area is always clean, sanitized and ready for the guest’s visit including the common areas of the restaurant;

To be responsible and fully involved in the restaurant’s operation;

Taking the cash & card payments;

Collecting the feedbacks from the guests forwarding to the management for further action & consideration;

Providing the full service to the guests including the order receiving, placing the order into the system, delivering the order to the guests, cleaning the plates, cutleries, billing out the guests;

Performing the duties according to the weekly schedule;

Requirements & Qualifications

Being a positive, self-confident and ambitious person;

Being ready to be accepted by a warm and friendly team;

English Speaking;

Active laptop & mobile user (manuals, schedules, announcements are online);

Neat & Tidy personality;

Having high level of ownership and responsibility

About L’ETO

L’ETO was born from a philosophy that blends the heart and mind of nutritious and healthy dining complemented by palatable salad bar and staggering variety of desserts. Started as a bright café in Soho, London, L’ETO has transformed into an all-day dining restaurant with 33 branches in 6 countries including the UK, UAE, Saudi Arabia, Oman, Kuwait and Qatar.

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